Designing a new insurance product for bicycle delivery riders

Ag2r La Mondiale x okoni

Designing a new insurance product for bicycle delivery riders

The emergence of collaborative platforms has brought about an explosion in gig work.Ag2r La Mondiale wishes to offer the participants in the new economy novel solutions for health insurance and provident schemes. A deep dive followed by a creative process that brought together the entire ecosystem and led to the launch of an experimental product in partnership with a bike delivery platform. A multidisciplinary Ag2r La Mondiale team, accompanied by Okoni designers and consultants developed and tested an insurance product in just five months, including its business and distribution model and its subscription interface.

Results

  • An insurance product developed in five months, along with its business model and its mobile subscription module
  • A team trained in service design practices
  • 30 employees and 50 bicycle delivery riders involved